Use this template to introduce prospects and customers to new features.
"At FloQast, we want to make sure our clients see the most success possible with our products. As new and improved features come out, we make sure our clients are aware in real time and offer training to help them leverage these features. Since feature updates happen often, we made this process easier for our Customer Success team. They can inform customers of product updates, schedule trainings, and follow up with email templates available in Guru."
Customer feedback is an essential part of the product development cycle. With an outreach and training plan prepared, you’ll be able to raise customers’ awareness of the best ways to leverage your product and ensure they see success. Start with this template to reach out to new prospects or current customer champions and detail how a new feature or product update will support their goals.