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IT Information Overview

Use this Card as a place to store important information about IT questions and procedures.

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"When you’re in charge of keeping tech up and running at your company, the last thing you want to do is spend your day sending out reminders about the guest wifi password. This template collection is your all-in-one guide for common IT questions. Stop answering the same questions over and over and empower employees to solve issues on their own without filing a ticket."

‍

Use this template to help get people the answers they need without having to CTRL-F through a 30-page handbook.

Whether it's password resets, troubleshooting the conference room, or getting everyone the latest printer connectivity info, make sure Guru is the first line of defense against an overwhelmed IT department. Discover how great knowledge management can help drive IT business innovation.

Ensure everyone gets the memo

Struggling with getting people to turn on 2-factor or multi-factor authentication? Need to make sure that everyone has actually read this year's infosec training? See how knowledge alerts can help.

Here's how your team can benefit from this template collection:

  • Self-service: These Cards can give the company the information they need to solve problems, allowing the IT org to actually innovate.
  • Make updates quickly: Since Cards contain short-form information, you only have to worry about updating what actually needs to be changed instead of having to republish multiple pages.
  • Combat cybersecurity threats: Alert people to the latest cybersecurity threats as fast as they pop up.

‍

Use this template to help get people the answers they need without having to CTRL-F through a 30-page handbook.

Whether it's password resets, troubleshooting the conference room, or getting everyone the latest printer connectivity info, make sure Guru is the first line of defense against an overwhelmed IT department. Discover how great knowledge management can help drive IT business innovation.

Ensure everyone gets the memo

Struggling with getting people to turn on 2-factor or multi-factor authentication? Need to make sure that everyone has actually read this year's infosec training? See how knowledge alerts can help.

Here's how your team can benefit from this template collection:

  • Self-service: These Cards can give the company the information they need to solve problems, allowing the IT org to actually innovate.
  • Make updates quickly: Since Cards contain short-form information, you only have to worry about updating what actually needs to be changed instead of having to republish multiple pages.
  • Combat cybersecurity threats: Alert people to the latest cybersecurity threats as fast as they pop up.
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IT Information Overview
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IT Information Overview
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Use this template to keep your revenue team up to date with product updates, active projects, enablement resources, news, and customer updates.
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Use this Card as a place to document your team's scheduling, coverage, and service level agreements.
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How to Perform a Root Cause Analysis + Free Template

Use this template to perform a root cause analysis for any issue.
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