Support Policies & Procedures

Use this Card as a place to document your team's scheduling, coverage, and service level agreements.

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Use this template to lay out your customer support team's policies and procedures around things like team and individual schedules, service level agreements (SLAs) and weekend coverage.

Use this template to lay out your customer support team's policies and procedures around things like team and individual schedules, service level agreements (SLAs) and weekend coverage.

How to use this Card template

Use this template to lay out your customer support team's policies and procedures around things like team and individual schedules, service level agreements (SLAs) and weekend coverage.

Support Policies & Procedures

Use this Card as a place to document your team's scheduling, coverage, and service level agreements.

Crafted by
at
Guru
Guru logo
Crafted by Guru
Get the template
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What's a Card?
A Card is a bite-sized piece of information to help answer your team's questions.
Here's why bite-sized is best.
Crafted by
at
Guru
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Crafted by Guru
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