Internal Communications & Team Updates

Use this template to provide your team with a weekly digest of the information they need to know. Monthly and daily update Card templates included as well.

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"Our knowledge constantly changes as our team expands and evolves. Announcement Cards allow us to bring attention to new and updated information that directly impacts select roles across the team. This template helps Authors curate announcements efficiently and provides clear communication and predictability for Card Readers. Paired with the Knowledge Alert Guru feature, our team can stay up to date on the knowledge they need to do their job."

It’s Friday. You’ve missed out on many project updates, you can’t find the action items that you know are somewhere in your Slack threads, and your team just launched a slew of new features that you know nothing about. Where can you go to find all of that information?

We’ve got just the thing for you. This template is a great weekly digest of all the information your team needs to know. Set the verification interval for “every week” and Guru will remind you to update it before you sign off.

Here are some common situations where this Card is valuable to your team:

Customer Support & Success: Give your customer-facing teams the updates they need about this week’s support metrics, trends, feature releases, and roadmap updates. This helps improve customer support knowledge managament overall and keeps customers with a good experience.
Sales: Empower your reps with information on this week’s sales trends, metrics and milestones, and any updated processes that may affect their workflows. This template can be the knowledge management solution for sales teams that keeps them successful.
Marketing: Update your marketing team on this week’s campaign progresses, social media contests, company objectives, and more to ensure a comprehensive knowledge management marketing strategy.
Product & Engineering: Launching a new product soon? Brief your team on the need-to-know info about the feature, your rollout process, your engineering statuses, and what's coming up next week.

Want to give your team updates on a daily or monthly basis? We’ve got you covered with Monthly Recap and Daily Briefing Card templates as well.

It’s Friday. You’ve missed out on many project updates, you can’t find the action items that you know are somewhere in your Slack threads, and your team just launched a slew of new features that you know nothing about. Where can you go to find all of that information?

We’ve got just the thing for you. This template is a great weekly digest of all the information your team needs to know. Set the verification interval for “every week” and Guru will remind you to update it before you sign off.

Here are some common situations where this Card is valuable to your team:

Customer Support & Success: Give your customer-facing teams the updates they need about this week’s support metrics, trends, feature releases, and roadmap updates. This helps improve customer support knowledge managament overall and keeps customers with a good experience.
Sales: Empower your reps with information on this week’s sales trends, metrics and milestones, and any updated processes that may affect their workflows. This template can be the knowledge management solution for sales teams that keeps them successful.
Marketing: Update your marketing team on this week’s campaign progresses, social media contests, company objectives, and more to ensure a comprehensive knowledge management marketing strategy.
Product & Engineering: Launching a new product soon? Brief your team on the need-to-know info about the feature, your rollout process, your engineering statuses, and what's coming up next week.

Want to give your team updates on a daily or monthly basis? We’ve got you covered with Monthly Recap and Daily Briefing Card templates as well.