Use this template to guide your team on creating and editing content in Guru Cards.
"Our content style guide gives structure to those creating content in Guru, which lowers the barrier to entry for people to contribute knowledge. We always say the more information we can have in Guru Cards and out of people's heads, the better. This Card helps facilitate that and allows us to show other Shopify teams how the Support team uses Guru and what our authorship looks like."
The best kind of knowledge doesn’t live in a silo. When building out a Guru collection, Guru admins often rally multiple team members to contribute so that company-wide information is shared and accessible. Consistently formatted, up-to-date knowledge creates a better experience for team members, helping them find the information they need to do their jobs more easily. Enabling your crew of Guru authors with formatting instructions makes the process easier.
This robust template comes with a complete rundown of formatting aspects to consider when creating content in Guru Cards. Customize this guide to meet your team's needs.